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do amazing things.

Zappos, Culture and Intrinsic Motivation

Back in March, Tony Hsieh, the CEO of Zappos, gave an awesome presentation at the South by Southwest Interactive Festival about culture.

You can check out the presentation and download the audio below (subscribers click through).

Here are some of Tony’s HR insights.

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What does strategic human resources do?

Last Tuesday, Lance Haun at Your HR Guy asked, “Is human resources fatally flawed?”

In the post, Lance outlined some of the reasons why the tide is turning against HR:

  1. Most of HR’s value could be outsourced.
  2. Unclear goals and ROI.
  3. No input on business direction.

Lance’s initial conclusion was that human resources would go the way of the dinosaur and dodo.

But wait! Much like a phoenix rises from the ashes (I have to lay-off the Harry Potter), Lance thinks HR will be reborn – leaner and stronger (and dare I say sexier?) than before.

Lance’s article got me thinking: What does strategic human resources do?

I don’t mean how we’re functionally organized, but how we actually add value to the business. What makes HR worth keeping around?

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Help your people be rockstars

Renegade HR is really about two things:

  1. Hiring great people.
  2. Enabling them to do great things that drive your business.

Hiring great people can be difficult. It takes time to get it right.

If you want to be a better HR pro today, find out what’s stopping your employees from doing great things. If you can, ask them directly. Speak to their managers, too.

Once you find out what they need to do great things, get it for them.

Maybe it’s more direction and feedback. That’s something that should obviously come from their manager. But part of your job as an HR Renegade is coach managers on how to better manage.

Maybe a policy or procedure is getting in the way. Find out how to get rid of it, if possible.

A rising tide lifts all boats. Help your managers and the people they lead do better work, and you’ll be a better HR pro.

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Podcast: Laurie Ruettimann on the Future of Human Resources

Laurie Ruettimann of Punk Rock HR discusses the future of human resources. (34:52)

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Direct mp3 download

Links from the podcast

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Evolution and Exploration: How to create a more innovative workplace

Yesterday, I discussed what brain science and evolutionary biology can teach you about creating an innovative workplace over at HR Bartender. Props to Sharlyn Lauby for the opportunity (and if you missed it, check out her guest post yesterday on the future of work).

Here’s a short excerpt:

Humans are pretty puny, physically speaking. We’re relatively weak for our body size, and we don’t even have enough body hair to survive a chilly night. So how, in about just 200,000 years, did we move from the saber-tooth tiger lunch menu to the top of the food chain?

Humans are natural explorers and innovators. It’s hard-wired into our brains. Our ability to create and innovate helped us survive on the Savannah – and it can help us thrive in the workplace.

Check it out.

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How to create an audio podcast (and a few reasons why you may want to)

Podcasts – downloadable audio files people can listen to on their computers, iPods or other mp3 players – are a fun, innovative way to communicate with employees (and potential future employees).

Today, I’m going to give you a few ideas on how you might use podcasts, and then show you how to create your own.

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How to covert a training video into iPod and mp3 formats

Last week, I showed you how to create slidecast training videos using free software. This week, I’ll teach you how to convert your videos into iPod and mp3 formats.

One of the great benefits of doing this is that your employees can watch or listen to training programs whenever and wherever they want – traveling for business, commuting to work, or even while they work out.

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