Frank Roche talks about Back-to-Basics HR, a refreshing, straight-forward approach to human resources. (30:39)
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I have a sense there’s a couple of different types of people that get into HR. One group tends to really like people, tends to really know about human motivation, and really wants to do things to help people. I do think there is a certain cadre of people in HR that are really just grown-up hall monitors.
We don’t tend to spend a lot of time training new managers. We in fact teach them to be avoiders.
I don’t object to the idea that we have to help people’s performance. What I object to is that we treat them like children, we only remember the exceptions.
About Frank
Frank is the managing partner at iFractal, a Philadelphia-based HR communication consultancy. With over 20 years of organizational communication experience, he consults on communication strategies related to executive compensation, corporate performance, and changing employee behavior. He has won numerous awards for his communication work with clients.
Frank has both an M.A. and B.A. in journalism and mass communications from the University of South Carolina in addition to a degree in chemistry. He’s been a professional dog handler, a polymer physicist, and a poet. Along with several colleagues at iFractal, he is the author of the blog KnowHR.
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Chris, thanks so much for having me on your show and providing this great forum to talk about back-to-basics HR. Really nice work.
Frank, it was my pleasure! I really enjoyed being able to share your knowledge with my readers.
Frank has also won a tremendous number of awards for being my pal. I love him.
Great stuff, and I am really glad to learn that Frank is a fellow graduate of the University of South Carolina – Go Gamecocks!
Thanks for the kind words, everyone. I really enjoyed interviewing Frank for the first podcast!